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What to post on New Year's Eve

Everyone posts "Happy New Year". The ones worth reading say thank you, and make the year ahead about the customer, not themselves.

Thu 31 Dec 2026the date 95 days to gofrom today 10 daysthe run-up
Pick your days and we write your own guide. Your first plan is free.
The run-up

Every day between now and then that is worth a post

Not one a day. These are the ones that do a job. What each is for is underneath it.

Mon 21 Dec 10 days before Thank the people, not the year Post a genuine thank-you to your customers for the year, named regulars if you can, with their blessing. People remember being noticed long after they forget a bargain. Write this one →
Thu 24 Dec 7 days before Look back honestly Share one true thing from your year, a favourite job, a hard lesson, a small win. An honest look back reads as human in a month full of glossy round-ups. Write this one →
Sun 27 Dec 4 days before Say your holiday hours Tell people plainly when you're open over New Year and when you're back to normal. It's the thing you'll be asked most, so answer it before anyone has to. Write this one →
Wed 30 Dec The day before Make the ask about them If you post about the year ahead, frame it around what you'll do for your customers, not your own targets. They're the ones deciding whether to come back. Write this one →
Thu 31 Dec The day On the night Post one warm line as the year turns, a thank-you and an open door for January. Go easy on selling tonight; goodwill now is what fills the quiet weeks after. Write this one →
The idea most businesses miss

Make the customer the hero

Donald Miller's idea is that the customer is the hero of the story and your business is only the guide. New Year is when businesses most want to talk about themselves, their year, their plans. Flip it, make the post about your customer's year ahead, and you become the shop that helps them get there.

Donald Miller, author of Building a StoryBrand · Building a StoryBrand, Donald Miller

Questions

The questions people ask

Should I post right at midnight?
Only if it's genuine. A heartfelt line as the year turns is lovely; a scheduled greeting that could be from anyone isn't worth much.
Is New Year's Eve a selling day for me?
For pubs and cafés open on the night, yes, say what's on. For most others it's a goodwill day, and the payoff lands in January.
What do I actually say?
Thank the people who kept you going, and wish them well for their year, not yours. Sincere and short beats clever and long.