1. Who this agreement is with
These terms are an agreement between you and ACEMAN SOFTWARE SOLUTIONS LTD, a
company registered in England and Wales under company number 12928098, whose registered office is at 8 Holtdale Grove, Leeds, England, LS16 7RZ.
In these terms, "we", "us" and "our" mean ACEMAN SOFTWARE SOLUTIONS LTD.
SocialPostxr is our trading name and the name of the service. Contracting with SocialPostxr means contracting with ACEMAN SOFTWARE SOLUTIONS LTD.
1.1 Our group
SocialPostxr is a service provided by Aceman Software Solutions Ltd (company number 12928098), registered at 8 Holtdale Grove, Leeds, England, LS16 7RZ. SocialPostxr Ltd (company number 17077525) is a related company that carries out our sales and marketing.
SOCIALPOSTXR LTD (company number 17077525, registered at 17 Holt Walk, Leeds, England, LS16 7QB) is not a party to this agreement. Your contract for the
service is with ACEMAN SOFTWARE SOLUTIONS LTD alone, and it is ACEMAN SOFTWARE SOLUTIONS LTD you hold
responsible under these terms.
By creating an account you agree to these terms. If you do not agree to them, do not create
an account. If you are agreeing on behalf of a company, you confirm you have authority to
bind it, and "you" means that company.
2. The service
SocialPostxr generates, schedules and publishes social media content. We provide it as it
is described on this site at the time you subscribe. We may improve or change features over
time; if we remove something you rely on, we will tell you at least 30 days beforehand and
you may cancel and receive a pro-rata refund for the remainder of the period you have paid
for.
We aim to keep the service available at all times but do not guarantee uninterrupted
access. Planned maintenance will be announced in advance where we can.
3. Your account
- You must be at least 16 years old to hold an account.
- Give us accurate details and keep them up to date.
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Keep your password to yourself. You are responsible for what happens under your account.
Tell us straight away at privacy@socialpostxr.com if you
think someone else has access.
- One person or organisation per account, unless we agree otherwise in writing.
4. Your content
Your content stays yours. Everything you upload, and everything the
service generates from it for you, belongs to you. We claim no ownership of it.
You grant us a licence to host, store, reproduce and transmit your content strictly so that
we can operate the service for you — including sending it to the social media platforms you
have connected, and to OpenAI, the AI provider named in our subprocessor register, so that drafts can be generated. That
licence exists only to run the service, lasts only as long as we need it to, and ends when
you delete the content or your account.
We do not use your content to train AI models, and we instruct our providers not to either.
You confirm you have the rights to everything you upload. Content generated by AI models
cannot be guaranteed unique, and you should review anything before publishing it.
5. What you must not do
- Do not use SocialPostxr to publish anything unlawful, or anything that infringes someone else's rights.
- Do not upload content you do not have the rights to use, including images and brand material belonging to others.
- Do not use the service to send spam, or to publish content designed to deceive people about who is posting it.
- Do not attempt to break, overload, reverse-engineer or gain unauthorised access to the service or to other users' accounts.
- Do not resell or redistribute the service without our written agreement.
- Follow the terms of any social media platform you connect. We cannot post on your behalf in breach of their rules, and your account with them is your responsibility.
If you break these rules we may suspend or close your account. Where it is proportionate to
do so, we will warn you first and give you a chance to put it right.
6. Payment, renewal and cancellation
- Prices are shown in USD, GBP or EUR. The currency you are billed in is the one shown at checkout.
- Subscriptions renew automatically at the end of each billing period until you cancel.
- You can cancel at any time from your account settings. Cancellation takes effect at the end of the period you have already paid for, and you keep access until then.
- We do not give partial refunds for unused time in a period you have already started. This does not affect your statutory rights, including your right to cancel a consumer contract within 14 days of first subscribing.
- If we change the price of a plan you are on, we will tell you at least 30 days before it takes effect, and you can cancel before it does.
If a payment fails we will try again and let you know. If it keeps failing we may suspend
the service until it is settled.
7. Data protection
How we handle personal data is set out in our Privacy Notice. Where
you use SocialPostxr to process personal data about other people, you are the controller of
that data and we are your processor; our Data Processing Agreement governs that relationship and forms part of
these terms.
8. Ending this agreement
- You can close your account at any time from your account settings.
-
We may end this agreement by giving you 30 days' notice, and refund any period you have
paid for but not used.
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We may suspend or end it immediately if you seriously or repeatedly breach these terms,
or if we are required to by law.
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After your account closes we delete or anonymise your personal data, as described in
the Privacy Notice — which also sets out the criteria, since no
automatic deletion timer runs today. Export anything you want to keep before you close
it.
9. Liability
Nothing in these terms limits our liability for death or personal injury caused by our
negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot
lawfully be limited.
Subject to that, and to the extent the law allows: we are not liable for loss of profit,
loss of business, loss of goodwill, or for indirect or consequential loss; and our total
liability arising out of this agreement in any 12-month period is limited to the amount you
paid us in that period.
We provide the service with reasonable care and skill. We are not responsible for the acts
of the social media platforms you connect, including a platform rejecting, delaying or
removing a post, or suspending your account with them.
If you are a consumer, you have legal rights that these terms do not affect, and nothing
here reduces them.
10. Changes to these terms
We may update these terms. If a change materially affects your rights or obligations, we
will email you at least 30 days before it takes effect, and you may cancel before it does
without penalty. The version and date at the top of this page identify the terms you are
reading.
11. Governing law
These terms are governed by the laws of England and Wales, and disputes are subject to the exclusive
jurisdiction of the courts of England and Wales. If you are a consumer resident elsewhere in the UK,
you may also bring proceedings in your own jurisdiction, and you keep the protection of any
mandatory laws that apply where you live.