What to post for Father's Day
Hardly anyone really wants another pair of socks for Dad. What they want is to show him they thought about him, so sell them that, not a product.
Every day between now and then that is worth a post
Not one a day. These are the ones that do a job. What each is for is underneath it.
4 days, all free.
The day itself is always one of them.
- One line, no photo: "Something is planned for the 31st."
- Photograph nothing yet. The wait is part of it.
- While you work: which dad would ask for a spooky colour spray for the kids? Note the name.
- The pumpkin in the window before it is carved.
- The kids' cut offer half-written on the board behind you.
- While you work: ask two Saturday dads if they would book the 31st.
- The first kid with the Halloween colour, from behind, with the cape on.
- The chair by the window with the carved pumpkin on the counter.
- While you work: count the Saturday slots left and write the number down.
- Morning: what is still free today, with the opening time in the picture.
- Late afternoon: the last of it, "two chairs left till six".
- While you work: one photo of the busiest moment for next year.
People hire a gift to do a job
Clayton Christensen's idea is that customers don't really buy products, they 'hire' them to get a job done. The job on Father's Day isn't 'own a mug', it's 'show Dad I appreciate him without making a fuss'. Work out that job and sell straight to it: your table, your shave, your day out is how they get it done.
Clayton Christensen and colleagues, who framed the 'jobs to be done' idea · Christensen, Hall, Dillon & Duncan, Know Your Customers' Jobs to Be Done, Harvard Business Review, 2016
The questions people ask
- I sell products, not experiences.
- Then frame the product as part of one: not 'a bag of our coffee' but 'the Sunday morning he gets to sit and enjoy it'. Sell the moment around it.
- Isn't Father's Day much smaller than Mother's Day?
- Quieter, yes, but the last-minute crowd is bigger, plenty leave it to the Saturday. Being the easy answer that weekend is where the trade is.
- A barber or salon on Father's Day?
- A voucher for a proper cut or a hot-towel shave is one of the best gifts going, easy to buy, and he'll genuinely use it.