Privacy Policy

Last updated: 1 February 2026

1. Introduction

SocialPostxr ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our Service immediately.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account: name, email address, password (encrypted)
  • Subscribe to a plan: billing information processed securely via Stripe
  • Use our services: content you create, images you upload, scheduling preferences
  • Contact us: any information you include in support requests or feedback

2.2 Information Collected Automatically

When you access our Service, we may automatically collect:

  • Device information: browser type, operating system, device identifiers
  • Usage data: pages visited, features used, time spent, click patterns
  • Log data: IP address, access times, referring URLs
  • Location data: approximate geographic location based on IP address (country-level only, used for currency display)

2.3 Information from Third Parties

We may receive information from:

  • Social media platforms: when you connect accounts for publishing (only data necessary for posting)
  • Payment processors: transaction confirmations from Stripe (we do not store full payment card details)
  • Analytics providers: aggregated usage statistics

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Personalize your experience (e.g., displaying prices in your local currency)
  • Comply with legal obligations

4. Currency Detection & IP Geolocation

To provide a better user experience, we display prices in your local currency (USD, GBP, or EUR). To determine which currency to show:

  • On our servers, we may read your country from CDN-provided headers (no external API call)
  • In your browser, we may query a third-party geolocation service (ipapi.co) using your IP address
  • Only your country code is extracted; your full IP address is not stored by us
  • You can override the detected currency at any time using the currency selector
  • Your currency preference is stored locally in your browser

This geolocation lookup is solely for currency display purposes and is not used for tracking, profiling, or advertising.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Essential cookies: maintain your session and remember your preferences
  • Analytics cookies: understand how visitors interact with our Service
  • Functional cookies: remember your currency selection and display settings

You can control cookies through your browser settings. Disabling certain cookies may affect Service functionality.

5.1 Third-Party Analytics

We may use analytics services such as Google Analytics or similar providers. These services collect information about your use of the Service and may use cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Data Sharing & Disclosure

We do not sell your personal information. We may share your information with:

6.1 Service Providers

  • Stripe: payment processing
  • Cloud hosting providers: data storage and infrastructure
  • Email service providers: transactional emails
  • Analytics providers: usage analysis

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

6.2 Social Media Platforms

When you connect social media accounts (e.g., Instagram, Facebook, LinkedIn), we share only the content you explicitly choose to publish. We access only the permissions required for posting.

6.3 Legal Requirements

We may disclose your information if required to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to lawful requests from public authorities
  • Protect our rights, privacy, safety, or property
  • Enforce our Terms of Service

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you of any such change and your choices regarding your information.

7. Data Retention

We retain your information for as long as:

  • Your account is active
  • Needed to provide you services
  • Required by law or for legitimate business purposes

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are legally required to retain it.

8. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

  • Encryption of data in transit (TLS/HTTPS) and at rest
  • Secure password hashing
  • Regular security assessments and updates
  • Access controls limiting who can access personal data
  • Secure infrastructure hosted by reputable cloud providers

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location, you may have the following rights:

9.1 Access & Portability

You can request a copy of the personal data we hold about you.

9.2 Correction

You can update or correct inaccurate information in your account settings or by contacting us.

9.3 Deletion

You can request deletion of your personal data. We will comply unless we have a legal obligation to retain it.

9.4 Objection & Restriction

You can object to certain processing activities or request we restrict how we use your data.

9.5 Withdraw Consent

Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

9.6 Data Portability

You can request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@socialpostxr.com. We will respond within 30 days (or sooner if required by applicable law).

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, to protect your information during such transfers.

11. European Users (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland:

  • We process your data under lawful bases including: contract performance, legitimate interests, consent, and legal obligations
  • You have rights under the General Data Protection Regulation (GDPR) including those listed in Section 9
  • You have the right to lodge a complaint with your local data protection authority

12. California Users (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: what personal information we collect, use, and disclose
  • Right to Delete: request deletion of your personal information
  • Right to Opt-Out: of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: for exercising your privacy rights

To submit a CCPA request, contact us at privacy@socialpostxr.com.

13. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will delete it promptly. If you believe we have collected information from a child under 16, please contact us.

14. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date. For significant changes, we may also notify you via email or a prominent notice on our Service.

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

16. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

We aim to respond to all privacy inquiries within 30 days.